Legal
Privacy Policy
How Sutton Electrical Inc. collects, uses, and protects the information you share with us.
Overview
Sutton Electrical Inc. ("Sutton Electrical", "we", "us") respects your privacy. This policy explains what information we collect when you use suttonelectrical.ca or contact us, and how we use it. We handle personal information in keeping with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
Information you provide
When you submit the consultation form, the information you provide is sent to Sutton Electrical by email through Resend, our email delivery provider. The website does not store form submissions in its own database. Resend processes the message to deliver it and may retain delivery records under its own policies. You may also contact us directly by phone or email.
Information you may share includes your name, email address, phone number, the location of the work, the service you are interested in, your preferred contact method, a description of your project, and any photos you attach.
How we use your information
- To respond to your enquiry and arrange a consultation
- To prepare quotes and carry out electrical work you request
- To file permit notifications and arrange inspections with the Electrical Safety Authority where required
- To keep records required for business, tax, and legal purposes
We do not sell, rent, or trade your personal information.
Website data
Like most websites, our hosting provider may record basic technical information such as IP address, browser type, and pages visited, for security and performance. This website loads fonts from Google Fonts, which may receive your IP address as part of delivering those files. Links to our Google Business Profile take you to a Google service governed by Google's own privacy policy.
Retention and security
We keep personal information only as long as needed for the purposes above or as required by law, and take reasonable steps to protect it from unauthorized access. Email delivery is handled by Resend, which may retain message and delivery data under its own policies.
Your choices
You may ask to see, correct, or delete the personal information we hold about you, subject to legal record-keeping requirements. Contact us using the details below.
Contact
Sutton Electrical Inc.
195 St. Jean St, PO Box 396, Azilda, Ontario P0M 1B0
Phone: (249) 779-4499
Email: m.chookomoolin@suttonelectrical.ca
Changes
We may update this policy from time to time. The current version is always available on this page.